![]() With Expedia, you’ll have your choice of incredible trips to dreamy destinations-from Baja California to the Yucatán Peninsula. Mexico vacations are some of the best getaways because of the country’s tropical coastal climates and beautiful beaches. Put your money to planning a more tailored experience where you can get better food no pushy sales people. Overall, the resort is pretty good and probably worth the money for families, but young couples probably don't benefit much. Avoid that unless you want to waste more of your vacation time. The staff is pretty pushy and will go on and on to try and sell you something. We ended up spending 4 hours (and we weren't even slightly interested in buying). They promised us 1.5 hours max and in exchange we were given discounts on cabana rental and spa treatment. The worst part of the experience was the "presentation" by Hyatt marketing to try and sell you a really expensive membership. We usually couldn't get served food on the 8th floor preferred club which was disappointing. It was sometimes difficult to find food at a certain time for an all-inclusive place, there should be more food availability and not so many time restrictions. Some restaurants had better quality food than others. The food was decent though at times a little overly salted. We spent a lot of our time on the 8th floor club where there weren't as many people and they have top shelf liquor available. Enjoyed the adults only pools and swim up bar. The spa experience was superb.very relaxing, clean, and therapeutic, and the spa staff was great. The staff was always helpful and attentive, especially at the preferred club lounge on the 8th floor. ![]() Enjoyed the general atmosphere and friendliness of the staff.
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